Privacy policy

Last updated: July 14, 2026

Privacy Policy

At Peru is Epic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or book any of our travel experiences.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on the services you request, we may collect:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Passport information (when required)
  • Emergency contact (when applicable)
  • Travel dates
  • Booking information
  • Payment confirmation
  • Messages sent through WhatsApp, email or contact forms

When you browse our website, we may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics information

How We Use Your Information

Your information is used exclusively to:

  • Confirm reservations
  • Coordinate services with our trusted local partners
  • Process payments
  • Provide customer support
  • Send booking confirmations
  • Send travel updates
  • Improve our website
  • Comply with legal obligations
  • Prevent fraud

If you choose to subscribe, we may occasionally send promotional emails or travel recommendations. You may unsubscribe at any time.

Sharing Your Information

Peru is Epic works with carefully selected local operators throughout Peru.

When necessary to operate your reservation, we may share only the information required with:

  • Tour operators
  • Transportation providers
  • Hotels (if applicable)
  • Payment processors
  • Government authorities when legally required

We never sell or rent your personal information.

Payments

Payments are processed through secure third-party payment providers, including Culqi and other authorized payment gateways.

Peru is Epic never stores your complete debit or credit card information.

Cookies

Our website uses cookies to:

  • Improve website performance
  • Analyze visitor behavior
  • Remember user preferences
  • Improve marketing campaigns

You may disable cookies through your browser settings at any time.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your reservation
  • Comply with legal obligations
  • Resolve disputes
  • Protect our business interests

After that period, personal information is securely deleted or anonymized whenever possible.

International Transfers

Because we use international service providers such as Shopify, Google and Meta, your information may be transferred and processed outside Peru.

We take reasonable steps to ensure your information remains protected.

Your Rights

Depending on applicable law, you may request to:

  • Access your information
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw consent
  • Object to certain processing activities

Requests can be made by contacting us at: peruisepic@gmail.com

Photography & Media

During certain experiences, photos or videos may be taken for promotional purposes.

Whenever guests are clearly identifiable, Peru is Epic will request permission before using such content for marketing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +51 991 826 353 or email us at info@peruisepic.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.